Frequency asked questions

Join 'My Cambridge'

How do I join My Cambridge?

If you are currently a Cambridge customer, you will already have a relationship with your Consultant. Speak to them about becoming a member of My Cambridge once you are maintaining you new weight, as you will need to purchase a voucher from them to get access.

They will talk you through all the features and benefits of My Cambridge. Most online food diaries leave you to rough it alone when losing or managing your weight, but with My Cambridge you can rely on continued and committed support from your Consultant.

You will need to see your Consultant at least once a month to purchase a new voucher code for the following month. They can also check your weight on these visits and are there to support you in any way that you need. Whether you have gained a few pounds and want help to lose them, are struggling to maintain your new weight, or are doing really well and want to share your success with someone, they're with you all the way.

I'm not a Cambridge Customer, how do I join?

If you are new to Cambridge Weight Plan, you will need to contact one of our Consultants and register with them first. You can find a Consultant in your local area by clicking on the link below.

FIND A CONSULTANT

Registering with a Consultant is free and the support that their one-to-one consultation provides, is all part of the Cambridge difference.

Can I join if I still have more weight to lose?

No, My Cambridge is designed to be a weight management tool. It is to be used for people who have reached their target weight, whatever that is. Discuss your desire to join with your Consultant and between you, you can agree when that time will be.

How much does membership cost?

You will need to discuss this with your Consultant, as they will set the price that they charge for the service. This is because our Consultants are all independent business people who structure the way that they operate in a number of different ways. However, the recommended selling price on the voucher is £8.50

How long does the voucher last?

The voucher will last for 30 days. You will then need to return to your Cambridge Consultant to purchase a new voucher.

How can this help me manage my new weight?

If you're wondering whether a simple food diary can really help you to manage your new weight, the answer is yes!

After you've lost weight, the next challenge is to find your personal energy intake in order to manage your new weight. This is the exact amount of daily calories that your body needs in order to stop you from gaining or losing more weight. Your food diary takes away the guessing so that you can eat real food with the complete confidence that you are in control.

Plus My Cambridge is so much more than a simple food diary, with a whole host of excellent tools to further support you and help you to keep the weight off, including messaging you Consultant and a database of hundreds of recipe ideas.

Does the service take account of weekends?

If you'd like a few extra calories for a special occasion, you can opt for a higher calorie target on those days. A setting in your food diary lets you choose the days that you'd like an easier target on - say Saturday and Sunday, and your weekly calorie allowance is redistributed across the week to give you a few more calories for the weekend. It's a very flexible system that fits with real life, keeping your weight management on track.

Will I have to exclude certain foods?

What's important and different about My Cambridge is that you choose what you eat, so there is no need to completely cut out foods that you enjoy. After all, depriving yourself is a sure way to get bored of any diet quickly.

We all know that some foods are far more nutritious than others however, and your food diary will show you how to make small changes by balancing a bit of what you fancy with healthier choices.

The key is finding your personal energy balance; the exact amount of daily calories and activity that you need to stop you from gaining or losing more weight. Your food diary takes away the guessing so that you can eat real food with the complete confidence that you are in control.

What happens if I have a really bad day?

The answer to that question is simple; Don't panic. It's real life!

With My Cambridge, there's a handy setting in your food diary that gives you a higher calorie allowance on the days of your choice. This is for those days when you need a bit of flexibility, like a night out or weekends.

You can also "save-up" calories by carrying them over from one day to the next. It's better to do it this way round than "spending" them first and trying to compensate by eating fewer in the following days! But make sure that the amount you eat over seven days averages out at no more than your recommended calorie intake per day.

And even if you do exceed your target for one week - don't worry. The secret of not letting a slip up turn into a setback is to avoid dwelling on it. The odd blip will not affect your long-term progress if you get straight back on course. If you are worried, speak to your Consultant.

How long will it take to add to my food diary?

It's really quick and easy to do. And there are loads of handy tools that you can use to make it even quicker, such as adding foods to your favourites for quick and easy retrieval.

You can also access your food diary from your phone* as well as your PC, so that you can keep it up to date wherever you are.

*Web enabled and smart phones only.